Let’s Talk Paper

Believe it or not, the way you insert your paper into the copier greatly determines the way your machine performs. Also, the KIND of paper that you use can have a huge effect on productivity and performance. If you enjoy dealing with paper jams and calling service techs, then you can ignore this post and […]

How many printers does your office need?

There is no golden rule for knowing how many printers your office needs. Some studies recommend one printer per every 4 to 5 employees, but this number is not always applicable. Different companies, industries, and even departments have different needs. An assessment with Town Business will help you to understand who is printing in your […]

Has your copier stopped scanning to email?

Recently, both Gmail and Office 365 have made some security updates / changes to their email systems. These updates are meant to protect the security of your information. Unfortunately, they have also caused many multi-function printers to stop scanning to email. Our dedicated technicians at TBS have proactively found a workaround to get you up […]

How to Conduct a Print Assessment

Physical Inventory – The first step of a print assessment is to inventory the print devices you already own. Get to know each machine…year, brand, model and whether you own or rent. Review Expenses & Usage – Next, calculate how often devices are used. Add up all of your monthly expenses for every machine. This includes supply […]

What is a Ghost Jam?

When your printer says that there’s a paper jam and there isn’t, chances are it’s because there’s a mechanical problem afoot.  Often times, real paper jams could leave residue behind. This residue could interfere with printer operation long after the jam is gone. Small amounts of shredded paper can get lodged between gears that move your […]