Know the Lingo
There are tons of acronyms and terminology associated with copiers and MFPs that can leave you with you with a serious migraine. That’s where TBS comes in to help. We’re here to give you a leg up in the world of copier and printer terms. Knowledge is power. We want you to harness that power […]
Tips to keep your printer running smoothly
Failing to properly take care of your multifunction printers can lead to unnecessary downtime, which in turn leads to unwanted stress and headaches for everyone in your office. The following five (5) tips will keep your multifunction printers running smoothly. Give your machine breathing room. If the hot air from the machine has nowhere to go […]
A Guide to Printer Etiquette
Now that we are back in the office with our associates, there are some simple rules of etiquette that may need to be reviewed. Just think of the possible benefits if we were all aware of the unspoken printer etiquette – the office would run smoother, it would reduce waste and save time. Beyond the […]
Copier vs Printer – What’s the difference?
In today’s world of multifunction printers, the words “copier” and “printer” are often used interchangeably, but don’t get fooled…they are not the same thing. We want to take a moment to break it down for you in order to make it easier to decide which is a better fit for your business. What’s the difference? […]
Signs you need a new MPS provider
You’re not using your technology properly. Like any service you pay for, Managed Print Services is only as good as the company you hire. Sometimes going with the cheapest provider ends up costing you more in the long run. Here are some critical signs to look for when trying to decide if it’s time to […]
How many printers does your office need?
There is no golden rule for knowing how many printers your office needs. Some studies recommend one printer per every 4 to 5 employees, but this number is not always applicable. Different companies, industries, and even departments have different needs. An assessment with Town Business will help you to understand who is printing in your […]
Has your copier stopped scanning to email?
Recently, both Gmail and Office 365 have made some security updates / changes to their email systems. These updates are meant to protect the security of your information. Unfortunately, they have also caused many multi-function printers to stop scanning to email. Our dedicated technicians at TBS have proactively found a workaround to get you up […]
How to Conduct a Print Assessment
Physical Inventory – The first step of a print assessment is to inventory the print devices you already own. Get to know each machine…year, brand, model and whether you own or rent. Review Expenses & Usage – Next, calculate how often devices are used. Add up all of your monthly expenses for every machine. This includes supply […]
What is a Ghost Jam?
When your printer says that there’s a paper jam and there isn’t, chances are it’s because there’s a mechanical problem afoot. Often times, real paper jams could leave residue behind. This residue could interfere with printer operation long after the jam is gone. Small amounts of shredded paper can get lodged between gears that move your […]